Working in a virtual environment requires people to take the initiative to advance the work and to improve the team process. If we constantly look up to the manager or team leader to improve our team process, to innovate and to make decisions that affect the team, we will never get anywhere.
Virtual teams also run the risk of being isolated from the rest of the organisation, even when the whole workforce is remote. As you can’t rely on chance encounters with people in other parts of the organisation, you will have to deliberately forge relationships with them.
Creating the conditions for team members to work well together and to feel like they can take the initiative to improve their work, is not an easy task. There might be more you can do to help team members take the initiative and to advocate for your team.
- TOOL: Use an online space where you can easily capture everyone’s ideas for improvement and review regularly.
- PROCESS: Have monthly long-term planning meetings.
- BEHAVIOUR: Regularly communicate to your team relevant information you’re gathering about what’s going on in other parts of the organisation.